Refunds are only processed under the following conditions:

• The product is damaged or leaked during shipping
• You received the wrong item
• The product is expired on arrival

In such cases:

• Contact us within 24 hours of delivery via WhatsApp or email
• Share clear photos of the product, packaging, and invoice
• Once verified, we will initiate a refund to your original payment method via PhonePe
• Refunds may take 5–7 business days to be credited to your account depending on your bank/payment provider

We take pride in delivering freshly prepared, high-quality homemade pickles. Since our products are perishable and made to order, we do not accept returns or exchanges once the product is delivered.

Contact Details:

Email: onetaranaturals@gmail.com
Mobile: +91 8121392641
Website: www.onetaranaturals.com
Address: Sattenapalli, Palnadu (Dt.), Andhra Pradesh – 522403